Privacy Policy

Divine Designs Wedding & Events ("we", "our", "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information.

1. What Information We Collect

We may collect personal information including (but not limited to):

• Full name
• Email address
• Phone number
• Postal address
• Wedding or event details (e.g. event date, venue, guest numbers)
• Payment or billing details (where required)
• Information submitted through our website forms or via email/social media

We may also collect non-identifying data such as IP address, browser type, and website usage statistics via cookies or third-party tools like Google Analytics.

2. Why We Collect Your Information

We collect and use your personal information to:

• Provide wedding and event planning services
• Respond to your enquiries or requests
• Prepare proposals, quotes, and contracts
• Coordinate event logistics with vendors and venues
• Send updates or important service-related communications
• Improve our services and website experience

3. Disclosure of Personal Information

We only disclose your information when necessary to deliver our services, such as:

• Coordinating with suppliers or venues
• Engaging contractors or team members working on your event
• Where required by law

We will not sell, rent, or share your personal information for unrelated marketing purposes.

4. How We Store & Protect Your Data

Your information is stored securely using password-protected digital systems and cloud-based software (with appropriate security protocols). We take reasonable steps to protect your data from misuse, interference, and unauthorised access.

When no longer needed, your information is securely deleted or de-identified.

5. Accessing & Updating Your Information

Under the Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your information
• Withdraw consent or request deletion of your data

To make a request, contact us via the details below.

6. Cookies & Third-Party Tools

Our website may use cookies to improve user experience and track usage via analytics tools. You can manage cookies through your browser settings.

We may also use third-party services (e.g. Google Analytics, social media platforms) that collect data in accordance with their own privacy policies.

7. Marketing Communications

We may send occasional emails about our services, promotions, or updates. You can opt out at any time by clicking "unsubscribe" in the email or by contacting us directly.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions, concerns, or wish to access or update your personal information, please contact:

Rachel – Divine Designs Wedding & Events
📧 dd.weddingevents@outlook.com
📍Newcastle, New South Wales, Australia
🌐 www.divinedesignsweddingevents.com.au

If you're not satisfied with how we handle your personal information, you can contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.